- All our phones are directly collected from Official Korean telecommunication Dealer shops like KT Telecom, SK Telecom, and LGU+ Telecom. Our Phone all factory unlocked, Single SIM, Work with all GSM Carriers:! Don’t work with CDMA Carriers.
- We Are the Global used smart phone seller , Salam Mobile, We only Deal with high quality device for a best sale with an experienced technician and expert for many years.
- We only sell after verifying all functions and conditions for the used phone over 90% compare to a new phone. We have specialized technicians to inspect products over 5 time before selling it.
- 100% Customer satisfaction is our top priority.
- Please give us a chance to resolve any issues before leaving a feedback or opening disputes
- Our phones do not work with CDMA carriers like Verizon, Sprint, Boost, or any other CDMA Network Carrier.
- We accept Credit Card, Debit Card through PayPal.
- Buyers are required to arrange a payment within 72 hours of auction closing.
- PLEASE NOTE: Our Price DOES NOT INCLUDE DUTIES, LOCAL TAXES OR ANY OTHER IMPORTATION FEES.
- After your order, tracking number is upload on your purchased history within 3-5 Business days. DHL, FEDEX is our Delivery Partner.
- We are unable to take any responsibility for wrong address, any custom delay or tax. Transit time is highly depended and provided by Postal Service.
- Your delivery address cannot be changed after payment has been made.
- For safety and fast delivery, Your specific address and Phone number are required.
- Shipping address should be the same as that of the Paypal.
- All items will be dispatched within 1 business day after receipt of payment. Please notice that orders placed on weekends and public holidays will be dispatched on the next working day. It may take longer to other countries or remote areas.
- If you havenot received your shipment within 12 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is 100% customer satisfaction.
1. Customs Tax
According to eBay Policy, Customs Tax / Duty / VAT are under Buyer’s responsibility.
If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it.
So before purchasing, please check your local customs policy.
We will try our best to help the Tax or Duty issue according to your request.
Due to the custom Tax or Duty, if you reject the package, have to pay for the shipping cost and 10% (of total price) restock fee.
2. In Holding in your local customs
If your package is held in your local customs, you have to contact your local customs and Fedex/Post Office.
If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier.
If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc),
you have to pay for all Shipping cost and 10% of total price.
|Any issue to return, You can return it to us within 30 Days receipt of your item,
Before returning, please contact us immediately via eBay message
so that Our customer service team will gladly contact you for further arrangement upon your request.
Refund is applicable according to below condition 1,2
1. In case of below conditions,
In refunding, shipping cost will be deducted.
1) ALL accessories must be unused; ALL accessory packages must be unopened.
2) ALL items must be intact and undamaged (except for defects in manufacturing).
3) Items must be in good conditions with all original accessories, manuals, and packing materials.
2. In case of below conditions,
In refunding, an restock fee of the item price plus shipping cost will be deducted
1) Some accessories were used; ALL accessories in the package were be opened.
2) Some items were damaged (except for defects in manufacturing).
-Any missing parts or damaged items will result in rejection on the return.
In case of any defectives found, only defects in manufacturing are accepted as the reason of return.
-After We receive the return product, Refund will be done