Salam Group of Companies.
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Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our Promise.
If the product you receive is not as described or low quality, We promises that you may return it before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. 
Refund.
If you haven’t received a refund yet, Please Check your Bank or Credit Card Company. If you’ve done all of this and you still have not received your refund yet, please contact us at tradekorea@live.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. send us an email at tradekorea@live.

Refund Shipping Address( If applicable)
To return your product, you should mail your product to our store address it mentions in our store and Custom invoice

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
On-time Delivery
If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe.

Buyer Protection

  • Full Refund if you don't receive your order
  • Full or Partial Refund, if the item is not as described